HD / Implementation Specialist

Indianapolis, Indiana, United States Full-time

 

FULL TIME – Business Resources / Help Desk / and Implementation Specialists Needed – Customer Service      

 

Information and Technology Management Company that specializes in providing solutions to transform audio to text for our clients is seeking fill Full Time positions in our Business Resources / Help Desk / and Implementation Departments to perform Customer Service tasks at our Indianapolis office at our Keystone at the Crossing location on the north side of Indianapolis. 

 

The HD / BR / Implementation Specialist’s primary responsibility at Athreon is to respond to emails and telephone calls.  The objective of these interactions is to assist clients, vendors, and feloow team members with workflow questions relating to our final product, Microsoft Word documents.  This will require critical thinking skills. Additional responsibilities will involve providing low-level tech support i.e. how to log-on to our website and how to use the search feature on our App.   This is an entry-level position.

 

Additionally, Help Desk / BR and Implementation Specialists will work both as part of a team and independently to perform various daily business tasks and functions related to customer and vendor service. The Help Desk / BR and Implementation Specialist is required to possess superb organizational / time management skills, problem solving abilities, critical thinking skills, and a sincere and dedicated desire to learn.  They must also be comfortable using the phone to contact our vendors and clients as necessary.  She/he must also enjoy completing tasks efficiently and expeditiously.  

 

Full-Time candidates must be available to work a minimum of 30 hours per week and must be available to work a fixed weekly schedule. 

 

Work shifts are available from Monday through Friday from 11AM to 7PM or 10AM to 8PM.   Candidate must be able to work at least 4 or more 8-hour days.

 

The candidate should also be able to work well independently while paying close attention to detail and should be comfortable meeting tight deadlines. 

 

**Superior written/spoken English skills are a must.

**Candidates are required to possess previous academic history with high academic standing and/or relative work experience

 

**Former Military are strongly encouraged to apply

*Those who work in the education field are also strongly encouraged to apply

 

Pay ranges from $12-15 per hour plus benefits.

 

When replying to this advertisement, please attach resume and please include:

 

ATTN – FULL TIME HD – Implementation Specialist - $12-15 per Hour + Benefits” in subject line for consideration

 

Apply for this opening at http://Athreon.recruiterbox.com/jobs/fk0nhy?apply=true